The Admin Head is responsible for overseeing and managing all administrative functions within the NBFC. This includes facility management, vendor management, procurement, security, office infrastructure, travel, compliance-related administrative support, and ensuring a smooth and efficient operational environment to support business functions.
Key Responsibilities:
- General Administration
Manage day-to-day administrative operations of the head office and branch offices.
Ensure smooth functioning of office utilities, housekeeping, and support staff.
Oversee office infrastructure including IT assets, furniture, and general supplies.
- Facility & Asset Management
Supervise maintenance of company facilities across all locations.
Manage lease agreements, office renovations, and space optimization.
Maintain inventory of company assets and ensure periodic audits.
- Vendor Management & Procurement
Identify and onboard vendors for admin-related services.
Negotiate contracts and manage service level agreements (SLAs).
Monitor vendor performance and maintain cost-effectiveness.
- Travel and Logistics
Oversee travel arrangements including ticketing, hotel bookings, and reimbursements for staff.
Ensure cost-efficient travel planning while maintaining comfort and safety standards.
- Compliance & Security
Ensure adherence to statutory and internal compliance related to administrative functions.
Oversee office security, surveillance, and access control systems.
Liaise with legal, HR, and compliance departments on administrative support during audits and inspections (e.g., RBI inspections).
- Budgeting & Cost Control
Prepare annual admin budgets and track expenses against budgeted figures.
Implement cost-saving initiatives without compromising on quality.
- Team Management
Lead the administration team, including office managers, admin executives, and support staff.
Set KPIs, conduct performance reviews, and provide training when required.
Key Skills and Competencies:
Strong leadership and people management skills.
Excellent communication and negotiation skills.
Knowledge of facility and vendor management.
High attention to detail and organizational abilities.
Proficient in MS Office and administrative tools.
Understanding of NBFC operations and regulatory environment (preferred).
Experience more than 10year (NBFC Sector preferable)